Return & Refund Policy – Uyir Unavu.

Effective Date: July 23, 2025

At Uyir Unavu, we value your satisfaction. If you are not fully happy with your purchase, you may request a return or refund under the conditions below.

1. Returns Eligibility

You may request a return if:

  • The request is made within 7 days of delivery
  • The product is unused, unopened, and in its original packaging
  • You can provide proof of purchase (invoice or order ID)

2. Non-Returnable Items

The following items cannot be returned:

  • Opened or used edible/perishable products
  • Custom or bulk orders
  • Items marked as “Final Sale”

3. Return Process

To initiate a return, contact us using any of the methods below:

Please include:

  • Your order ID
  • Reason for return
  • Photos of the product (if applicable)

After approval:
You must ship the product to the return address provided.
Shipping charges will be your responsibility unless the item delivered was defective or incorrect.

4. Refunds

  • Once the returned product is received and inspected, refunds will be processed within 7–14 business days.
  • Refunds will be credited to the original payment method.
  • Shipping charges are non-refundable, except when the issue was caused by us (e.g., wrong or defective item).

5. Damaged or Incorrect Items

If you receive an item that is:

  • Damaged
  • Expired
  • Incorrect

Please contact us within 48 hours of delivery.
We will arrange:

  • A replacement or
  • A full refund

at no additional cost to you.